Shipping policy
Shipping policy
Every piece is handmade by our artisans in Tehran and posted to you from Göttingen, Germany, in a reusable cotton pouch and plastic-free packaging.
Shipping rates
- Germany: Standard €5.99 · free shipping on orders of €40 or more · Express €9.99
- France and the rest of the European Union: Standard €5.99 · free shipping on orders of €40 or more
- United Kingdom: Standard €7.99 · free shipping on orders of €40 or more (shown in GBP at the current exchange rate)
- Switzerland: Standard €8.99 · free shipping on orders of €40 or more
- Other countries we ship to: Standard €19.99
The exact rate for your address is shown at checkout before you pay. Where a free-shipping threshold applies, it is assessed on the value of the goods after any discount, excluding shipping.
Delivery times
You receive a shipping confirmation with tracking as soon as your parcel is on its way. Delivery dates given are estimates made in good faith; we deliver at the latest within 30 days of accepting your order. If a delivery is delayed we will tell you as soon as possible and give you a revised date. This does not affect your statutory rights.
Customs and duties outside the EU
Orders shipped outside the European Union (including the United Kingdom and Switzerland) may be subject to import duties and taxes levied by the destination country. These are charged to the recipient and are not included in our prices.
Questions
Write to us through the contact page or at hello@papital.store.
Versandkosten: Deutschland Standard 5,99 €, versandkostenfrei ab 40 €, Express 9,99 €. Frankreich und übrige EU: 5,99 €, versandkostenfrei ab 40 €. Vereinigtes Königreich: 7,99 €, versandkostenfrei ab 40 €. Schweiz: 8,99 €, versandkostenfrei ab 40 €. Weitere Länder: 19,99 €. Maßgeblich für die Versandkostenfreigrenze ist der Warenwert nach Abzug etwaiger Rabatte. Lieferung spätestens innerhalb von 30 Tagen nach Vertragsschluss.